Internal audit

Scope

Each audit is scoped with you. A typical scope covers:

• the Standards for RTOs 2025, including the Outcome Standards and Compliance Requirements
• a sample of qualifications and units of competency, with the training and assessment materials for each unit
• a sample of student records for each qualification
• qualifications, records of results and statements of attainment issued
• trainer and assessor credentials

Work is carried out on site, off site or both. The scope, timeframe and cost are agreed with you before work starts.

What we review

Depending on the scope, an internal audit can cover:

• governance and the management of your compliance practices
• marketing, information for prospective students and enrolment
• training and assessment strategies and practices
• assessment tools, validation and assessment outcomes
• trainer and assessor credentials and currency
• student support and progress
• industry engagement
• certification: qualifications, records of results and statements of attainment
• complaints, appeals and continuous improvement
• records management and data reporting

Deliverables

• A risk-based audit report, with the evidence sighted, our rationale and a strategy to address each finding
• A debriefing session with your staff

Follow-up audits

A follow-up desk audit reviews the actions you have taken and the evidence for them. We then update the audit report to show your current position.

Business process audits

We also audit end-to-end business processes, such as eligibility, enrolment, training plans, delivery, reporting and record keeping, against your own policies and procedures and the relevant Standards or funding contract requirements. These audits identify good practice as well as risk.

Questions

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